Your satisfaction with our service is our top priority. We know that an excellent technical support is a guarantee for your satisfaction. Knowing this, we strive to achieve the highest possible level of availability and technical expertise. Therefore, we provide you with several different means of communication with our highly experienced technical support representatives. Our EPIC Support is here 24x7 and is going to provide you with excellent help every time you need it. Take a look at what our customers say.
Presently, we offer several technical support resources, including our Knowledge Base, as well as the ability to contact our technical support personnel through Email, Live Help Chat and our Ticket System.
If you can't find a solution to your problem in the knowledge base, feel free to submit a support ticket in our Helpdesk by following the link below. A technical support representative will reply to your ticket as soon as possible. Please note that the high priority tickets take precedence when resolving problems and replying to your ticket. Our EPIC Support response time is less than 5 minutes.
IMPORTANT: Please make sure to send us the last four digits of the credit card number we have on file for your account in your ticket if you are requesting a reboot, reinstall, password reset or any other task that requires security verification.
