By Rose Web Services LLC

RoseHosting Support

Your satisfaction with our service is our top priority. We know that an excellent technical support is a guarantee for your satisfaction. Knowing this, we strive to achieve the highest possible level of availability and technical expertise. Therefore, we provide you with several different means of communication with our expert technical support representatives.

Presently, we offer several technical support resources, including our Knowledge Base, as well as the ability to contact our technical support personnel through Email, Live Help Chat and our Support Ticket Submission system. In case of a problem please check out the knowledge base or the helpdesk link below.

If you can't find a solution to your problem in the knowledge base, feel free to submit a support ticket in our Helpdesk by following the link below. A technical support representative will reply to your ticket as soon as possible. Please note that the high priority tickets take precedence when resolving problems and replying to your ticket.


IMPORTANT: Please make sure to send us the last four digits of the credit card number we have on file for your account in your ticket if you are requesting a reboot, reinstall, password reset or any other task that requires security verification.


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What our clients say

  • "When looking for a vps hosting service, I was able to talk to a customer support technician in real time. The response was quick, and very helpful. It has been going the same way every since. The virtual server is reliable, and the support is very quick."

    Charlie Huichui(AT)uci(DOT)edu
  • "Reliable and fast servers and infrastructure; professional and friendly support; and the best prices I have ever seen for this service. Rose Hosting got it all. I have no problems recommending Rose Hosting to my friends, co-workers or anyone else. Two thumbs up!"
    Espen Ottersen espen0(AT)gmail(DOT)com
  • "The service that I have received from Rose Hosting has been exemplary and the service has proved to be extremely reliable I recommend them whole heartedly. I'm pretty happy with the fact that I can add pretty much any software that I want."

    Edward J Murray mail(AT)avenuedesign(DOT)net
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