Fully managed hosting

RoseHosting managed service coverage

All virtual servers at RoseHosting.com are fully managed. We will fully support all the software installed on your server when it is provisioned including any control panel such as cPanel/WHM, Webmin/Virtualmin, DirectAdmin.

RoseHosting managed support availability

We are available 24 hours per day, 365 days per year to help you with any aspect of using and/or configuring your server. Our support is done via email, ticketing system or our Live Chat.

For more information, please refer to our support page.

RoseHosting included managed support services

Our managed support includes the following:

  • Hardware monitoring, maintenance and replacement
  • Network monitoring, management and availability
  • IP address provisioning/removal
  • Reverse DNS pointer changes
  • Firewall management
  • Installation of cPanel/WHM, Webmin/Virtualmin or DirectAdmin
  • Initial control panel and server optimization
  • Initial security hardening
  • Free Migration from your old host. The following migration types are supported:
    • From a DirectAdmin server to a DirectAdmin server
    • From a cPanel server to a cPanel server
    • From a DirectAdmin server to a cPanel server
    • From a Webmin server to a Webmin server
    • From a Webmin server to a server with no control panel
    • From a server with no control panel to a Webmin server
    • From a server with no control panel to a server with no control panel
  • Our best effort for 3rd party applications and services (up to 1 hour of free work per month)

If you have any questions about our support coverage or you need any additional information or assistance, then please send an email or submit a support ticket via our helpdesk system.