We don't sleep. We don't take vacations.
Professional 24x7 technical support with 5 minutes response time.
Your satisfaction with our service is our top priority. We know that an excellent technical support is a guarantee for your satisfaction. Knowing this, we strive to achieve the highest possible level of availability and technical expertise. Therefore, we provide you with several different means of communication with our highly experienced Linux admins.
Our EPIC Support is here 24x7 and is going to provide you with excellent help every time you need it.
Take a look at what our customers say.
Presently, we offer several technical support resources, including our Knowledge Base, as well as the ability to contact our technical support personnel through Email, Live Chat and our Ticket System.
If you can't find a solution to your problem in the knowledge base, feel free to submit a support ticket to our Helpdesk by emailing [email protected]. A ticket will be auto generated for you. A technical support representative will reply to your ticket as soon as possible. Please note that the high priority tickets take precedence when resolving problems and replying to your ticket. Our normal support response time is less than 5 minutes.
I have a tomcat app and had some technical problems. My chat rep and I worked through all the problems (correct java version, correct Tomcat version). Rarely have I seen such a professional and knowledgeable chat rep. Thanks RoseHosting!
Its really a good service we loved it.
I love Rose Hosting so much, I kind of hate leaving a review. They are like a secret gem! Before them I was using a well known company and struggling. Rose Hosting basically held my hand through all of my VPS Hosting so I could concentrate on what I'm good at, web design.