We don't sleep. We don't take vacations.
Professional 24x7 technical support with 5 minutes response time.
Your satisfaction with our service is our top priority. We know that an excellent technical support is a guarantee for your satisfaction. Knowing this, we strive to achieve the highest possible level of availability and technical expertise. Therefore, we provide you with several different means of communication with our highly experienced Linux admins.
Our EPIC Support is here 24x7 and is going to provide you with excellent help every time you need it.
Take a look at what our customers say.
Presently, we offer several technical support resources, including our Knowledge Base, as well as the ability to contact our technical support personnel through Email, Live Chat and our Ticket System.
If you can't find a solution to your problem in the knowledge base, feel free to submit a support ticket to our Helpdesk by emailing email@example.com. A ticket will be auto generated for you. A technical support representative will reply to your ticket as soon as possible. Please note that the high priority tickets take precedence when resolving problems and replying to your ticket. Our normal support response time is less than 5 minutes.
Thank you very much, that's outstanding! I really appreciate the quick turnaround and the thorough explanation of the work performed.
The hosting I need for my companies and customers is non-standard in many ways. Performance is a top requirement, and as such, many custom server configurations and Wordpress website settings need to be tweaked in order to get every last second off of the page load times. The crew at Rose Hosting has stuck with me through thick and thin to solve the most difficult of problems. There have been times that I thought it was impossible, but their tech support has the skills to get it right, every time. I highly recommend Rose Hosting and their excellent support team if you need website hosting above and beyond anything that is normal.
RoseHosting has provided excellent VPS hosting services since the first day that I switched to their platform. My previous host was plagued with frequent hardware failures, server downtime, poor bandwidth and the inability to create backups correctly. RoseHosting has never once suffered from any of those problems. In addition, the one or two times that I've had to contact support, they have always responded quickly and resolved any issues as fast as can be expected.