We don't sleep. We don't take vacations.
Professional 24x7 technical support with 5 minutes response time.
Your satisfaction with our service is our top priority. We know that an excellent technical support is a guarantee for your satisfaction. Knowing this, we strive to achieve the highest possible level of availability and technical expertise. Therefore, we provide you with several different means of communication with our highly experienced Linux admins.
Our EPIC Support is here 24x7 and is going to provide you with excellent help every time you need it.
Take a look at what our customers say.
Presently, we offer several technical support resources, including our Knowledge Base, as well as the ability to contact our technical support personnel through Email, Live Chat and our Ticket System.
If you can't find a solution to your problem in the knowledge base, feel free to submit a support ticket to our Helpdesk by emailing [email protected]. A ticket will be auto generated for you. A technical support representative will reply to your ticket as soon as possible. Please note that the high priority tickets take precedence when resolving problems and replying to your ticket. Our normal support response time is less than 5 minutes.
Rose Hosting has done nothing but please me with everything from cost to customer support and the services provided. There have even been a couple times when I asked a favor of them and was surprised by the willingness to help along with immediate results.
I have a tomcat app and had some technical problems. My chat rep and I worked through all the problems (correct java version, correct Tomcat version). Rarely have I seen such a professional and knowledgeable chat rep. Thanks RoseHosting!
Thank you very much, that's outstanding! I really appreciate the quick turnaround and the thorough explanation of the work performed.