How to Install Sugar CRM Community Edition on an Ubuntu 14.04 VPS

Sugar CRM Community Edition is an open source and web based customer relationship management (CRM) software. It provides many functions such as activity management, contacts, accounts, campaigns, web-to-lead forms, dashboards, email clients and marketing, project management, bug tracking, shared calendars etc. that allow maximum management for business and client relationships.
In this tutorial we will show you how to install Sugar CRM Community Edition on an Ubuntu VPS in less than 5 minutes.

Download the latest version of Sugar CRM Community Edition available at to the ‘/opt’ directory on the server. Then, extract it and move the Sugar CRM files and directories to the ‘/var/www/html/sugar’ directory. At the time of writing this tutorial, the latest stable version of Sugar CRM Community Edition is 6.5.20.

cd /opt/
wget -O
mv SugarCE-Full-6.5.20 /var/www/html/sugar

Sugar CRM Community Edition requires:

  • PHP with bcmath, cURL, GD graphics library, hash, IMAP, JSON, mbstring, MySQLi, openSSL, SimpleXML, ZIP and ZLIB PHP extensions enabled.
  • Apache Web Server >= 2.x+
  • MySQL >= 5.x installed on your Linux VPS.

Update your OS package lists and install the software updates using the following commands:

apt-get update
apt-get upgrade

Install PHP and required PHP modules:

apt-get install php5 php5-cli php5-common php5-dev php5-mysql php5-curl php5-gd php-pear php5-imap php5-mcrypt php5-xmlrpc php5-xsl

In order to improve performance, it is recommended to have JSMin PHP extension installed on your server. The JSMin PHP extension can be installed using the pecl command:

pecl install jsmin

Edit the php.ini configuration file and add ‘’ to it:

vi /etc/php5/apache2/php.ini

Also, add/modify the following settings:

post_max_size = 32M
upload_max_filesize = 32M
memory_limit = 768M

InboundEmail and Campaigns (Email) require the IMAP libraries, so enable the IMAP module:

sudo php5enmod imap

Create a new virtual host directive in Apache. For example, create a new Apache configuration file named ‘sugar.conf’:

touch /etc/apache2/sites-available/sugar.conf
ln -s /etc/apache2/sites-available/sugar.conf /etc/apache2/sites-enabled/sugar.conf
vi /etc/apache2/sites-available/sugar.conf

then, add the following lines:

<VirtualHost *:80>
   DocumentRoot /var/www/html/sugar/
   <Directory /var/www/html/sugar/>
      Options FollowSymLinks
      AllowOverride All
   ErrorLog /var/log/apache2/
   CustomLog /var/log/apache2/ common

Restart the Apache web server for the changes to take effect:

service apache2 restart

The following files and directories inside the ‘/var/www/html/sugar/’ directory need to be writable from your web server:

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'cache' and all subdirectories and files
'custom' and all subdirectories and files
'data' and all subdirectories and files
'modules' and all subdirectories and files

This can easily be accomplished by executing the following command:

chown www-data:www-data -R /var/www/html/sugar/

Create a new MySQL database named ‘sugarcrm’ on your server:

mysql -u root -p
mysql> CREATE DATABASE sugarcrm;
mysql> CREATE USER sugar@localhost;
mysql> SET PASSWORD FOR 'sugar'@'localhost' = PASSWORD("sugar-password");
mysql> GRANT ALL PRIVILEGES ON sugarcrm.* TO 'sugar'@'localhost' IDENTIFIED BY 'sugar-password' WITH GRANT OPTION;
mysql> quit

Do not forget to change ‘sugar-password’ with a strong password for your ‘sugar’ MySQL user.

Open in your favorite web browser and follow the easy instructions.

In order to run Sugar Schedulers, add the following line to the crontab file:

*    *    *    *    *     cd /var/www/html/sugar; php -f cron.php > /dev/null 2>&1

That is it. The Sugar CRM installation is now complete. Of course you don’t have to do any of this if you use one of our Ubuntu Optimized VPS Hosting services, in which case you can simply ask our expert Linux admins to install Sugar CRM for you. They are available 24×7 and will take care of your request immediately.

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5 thoughts on “How to Install Sugar CRM Community Edition on an Ubuntu 14.04 VPS”

    • What version of Ubuntu are you using? You can try to use ‘php’ instead of ‘php5’ and see if that solves your problem.



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